Shipping policy

Thank you for visiting and shopping at shop.pulledinc.com. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time
All orders are processed within 2-4 business days. Orders are not shipped or delivered on weekends or holidays. We deliver through our trucking and delivery partners to your door within California and throughout the United States, depending on order size. Delivery time takes usually 5-7 business days.

If we are experiencing a high volume of orders, shipments may be delayed by a few days.

Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Shipping charges for your order will be calculated and displayed at checkout.

We work every day to develop our product range and improve service for our customers.

Unloading Policy

Delivery DOES NOT include unloading of trees and plants larger than a 24" box.

Trees and plants in smaller containers will be DROPPED CURBSIDE.

Delivery beyond a curbside drop will be charged extra.

Trees and plants that are sold in container sizes larger than a 24" box size WILL REQUIRE equipment and an operator onsite to help unload from the truck.

Please reach out to our team PRIOR to placing your order to coordinate.

Our team can provide unloading assistance with equipment for an extra fee.